Differentiating Empathy with Sympathy
Knows how empathy and sympathy are different. Understands when to respond with empathy or sympathy.
Sensitive to Others' Feelings
Knows how empathy and sympathy are different. Understands when to respond with empathy or sympathy.
Connects with others by being a good listener. Asks questions to help understand what others are feeling. Builds trust by being honest and mirroring positive nonverbal cues others give.
Builds good relationships with people from diverse backgrounds. Values people of different cultures and shows respect to all.
When working with clients, customers, bosses, and peers: Makes decisions based on others’ needs and points of view. Asks how satisfied others are with the process and outcomes.
On the page below, you’ll get to explore one of the “Top 10” 21st Century Skills.
Watch all the videos and answer the multiple-choice questions. If you get a passing score, you’ll be able to earn your Learner Digital Badge for the skill.
An email will be sent to you from Badgr. You can claim your badge to share and post online for all the world (and potential employers) to see!